Company Profile
Company Name	DNA Japan, Inc.
Representative	Sakurai Toshihiko, President
Contact Details	Phone: 03（6276）4799    E-mail : support@dna.jpn.com
Business Hours	10：00 ～18：00 Orders are accepted 24/7
Holiday	Saturday, Sunday, and Public Holiday We will inform you regarding summer, year-end and New Year holidays on the website.
Nature of Business	Related to the Field of Genetics （1）Processing, Analysis and Research （2）Chemical and scientific Analysis Research （3）Export and Import

　 　　 　　 　 　 　　 　　 　 　 　　 　　 　 　 　　 　　 　 　 　　 　　 　 　　 　　 　 　　 　　 　 　　 　　 　

Regulations Based on Specific Trade Law
Processing Fees	Notation for each processing
How to Apply	（1） Visitation to our office 　（2)  Phone 　（3） Post mail 　（4） E-mail
How to Pay the Processing Fee	After applying: 　（1）Bank Transfer Available in ATMs at convenience stores 　（2）Cash Payment Please bring during your application 　（3）Credit Card 　 Handling brands are： VISA, MASTER, JCB, AMEX, DINERS.            Payment through credit cards are also available using Cloud Payment settlement service.
Necessary Charges other than Basic Prices	Consumer Tax Shipping is free.
Application Form and Swab Kit	Usually 2-3 days after confirmation of payment Please note that during summer , year-end, and New Year holidays, it normally takes more time.
Arrival of Report	2-3 weeks after the confirmation of payment (Depending on the each analysis process) （1）E-mail: PDF Document is made （2）Post mail: Report is made （3）Visitation: Document is handed over
Cancellation and Refund	We will immediately respond for any cancellation. 　Please note that after unpacking the kit, the cost of the kit should be shouldered by the client. 　No cancellation can be made after the test has been processed. 　Thank you for your understanding.

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